• Using your RelaxPro is simple, safe, and only takes a few minutes a day. It’s designed to fit most neck sizes — whether your neck is smaller or larger, the flexible design ensures a comfortable and secure fit.
• Here's how to get started: You’ll find your MagicPro 2.0 Neck Massager and a USB cable for easy charging. Make sure the device is fully charged before first use.
• The device has 3 buttons: Power, “+”, and “−”. To turn it on, press and hold the power button for 2 seconds until the lights activate
• Place the device around the back of your neck so the massage pads touch your skin directly. You can use it while sitting, standing, relaxing, or working.
• Use RelaxPro for 15 minutes a day to relieve pain, improve posture, and melt away daily tension.

• Proccesing Time: 1-3 days
• Shipping Time: 5-10 days

• RelaxPro Neck Massager
• Manuel Spine-Neck Massager
• Neck Stretcher

If you want to turn off the heat, just press and hold the plus (+) button until you hear the voice prompt say ‘Hot Compress Turned Off’. That confirms the heat therapy is off.

If you later want to turn it back on, do the same step again and you’ll hear ‘Hot Compress Turned On’.

To increase the EMS (electro-muscle stimulation) intensity, simply press the plus (+) button in short clicks until you reach the level you want (up to level 16).

The RelaxPro is designed to help relieve:

Cervical compression & nerve tension → easing stiffness, tingling, and shooting pain

Vagus nerve dysfunction symptoms → dizziness, brain fog, anxiety, and fatigue

Tension headaches & migraines → pressure behind the eyes, throbbing temples

Vertigo & balance issues → unsteady walking, inner ear pressure, spinning sensations

Posture-related pain → neck hump, shoulder strain, and long screen-time stiffness

Post-surgery recovery support → gentle relief for fusion or discectomy patients

TMJ & jaw tightness → releasing pressure that triggers facial pain and headaches

Stress-related nervous system overload → calming the body’s stress response

It uses EMS, heat, and targeted therapy to relax muscles, stimulate circulation, and support nerve function. Many users report feeling relief within days of consistent use.

Yes, the RelaxPro is completely portable & requires no cables.

The Relax Pro Massager comes with a 30-day money-back guarantee that starts only when you receive the product. We're offering this guarantee because we're confident that our product works. If you're not completely satisfied with the results, contact our support team at info@reviola.com for a refund.

Yes, many people with a fused neck have used the RelaxPro safely — especially to relieve tension, stiffness, and nerve-related symptoms like dizziness, fatigue, or discomfort.

 It doesn’t apply deep pressure or movement — it uses gentle EMS, heat therapy, and vagus nerve stimulation, which can help support relaxation and circulation in the area.

 However, if you’ve had spinal fusion surgery, especially with metal implants or plates, we always recommend checking with your doctor first to make sure it’s safe based on your specific case.

The pain, stiffness and discomfort significantly reduce after the 1st session (15 min), but for long term results we recommend using the device for at least 14 days (15 min/day).

 90% of our customers completely got rid of neck pain/neck hump and/or tension headaches after using the RelaxPro Massager every day for 14 days.

 Fixing the root cause of pain requires consistency above all else.

Press the ON/OFF button once to turn the device on.

Use the “+” and “–” buttons to adjust the heat and EMS intensity to your comfort level.

Lay back and relax with the device positioned comfortably on your neck.

Enjoy a 15–20 minute session while RelaxPro gently stimulates your neck muscles, eases tension, and improves circulation.

Use daily for 7–14 days to restore comfort and posture. After that, use as needed — whenever tension or pain starts to return.

📘 For full instructions, refer to the Customer Care section or check the user manual included in the box.

❗ Didn’t receive your manual? Contact us anytime at info@reviola.com and we’ll send it right away.

The RelaxPro Massager features a built-in rechargeable battery. A full charge takes only 30 minutes and provides power for 25–35 sessions. The charging cable is included with your device for quick and convenient use anytime, anywhere.

That’s exactly why we created this device. We noticed plenty of devices on the market offering short-term relief, but none provided a long-term solution. That’s why we developed our own device to address neck pain, stiffness, headaches, neck humps, and forward head posture for lasting results.

Yes, it can be used in bed — the massage, heating, EMS, and acupressure functions will work in bed as well. However, the stretching technology won't work as it requires a hard surface. If lying on the floor is difficult for you, you can use a blanket to make the surface softer. This way, the stretching technology will still function effectively.